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1 month agoThis isn’t new though, I landed after a long flight last year and had a notification asking me to confirm rebooking to another flight because mine was delayed.
Turns out that no the flight wasn’t delayed and luckily I mentioned it when dropping my bag because a person had to sort it out for me and rebooked me back on my original flight that was on time. So now I don’t trust the technology at all.
This trend pisses me off so much. Companies need to learn that for settings I’m likely to have to change they need to minimize the number of actions to change it. But people in all these companies find the need to reorganize things to make it seem like they are accomplishing something.